All race numbers & chips are collect on the day, except Conwy Half Marathon. (Have you read the race day information page?)
If you have questions about the events please read the race day information on each event page.
If this doesn’t answer your question simply contact us via email: race@runwales.com or send us an enquiry via the form below, we try and answer all queries within 24hrs
Mon – Fri 09:00am – 17:00pm
If you are trying to contact us on race day it is unlikely your call will be answered as we will be very busy with the event.
Please note that no refunds or deferment to other races or next years race will be made once your entry has been accepted, we will however make a refund for any additional purchases you may have made such as a hoodie or tech tshirt if notice is received 14 days before race day, after this we cannot give a refund as they are printed to order.
Transfer of a number to another runner is permitted if done 14 days before race day (no charge), with exception for the Conwy half marathon we need 4 weeks notice.
Simply follow the link in your confirmation email to view/manage your entry, and select “Transfer to Someone Else”